Guidance Start Time
Through this feature, administrators can achieve more flexible time management and provide clear waiting time information to waiting customers.
Overview
In the guidance start setting, you can set a specific guidance start time within reception hours.
This is particularly convenient when you want to start reception before opening, allowing administrators to control the reception and guidance process more flexibly.
When a guidance start time is set, waiting times are displayed automatically calculated so that the first customer is called at that time, making service to customers even smoother.
Setup Method
Step 1: Enable "Set guidance start time separately"
Access the reception hours screen and turn ON "Set guidance start time separately" in the time items.
Step 2: Set guidance start time
Select and set the guidance start time.
Step 3: Confirm and update
Confirm that the entered content is correct in "Reception Hours Confirmation" and click the "Update" button to save changes.
For Waiting Customers
Guidance Start Time Display
Customers can check when guidance starts on Junban's top page.
Remaining Wait Time Calculation
Waiting customers are shown the approximate time until their turn, calculated backward from the guidance start time.
Summary
By using this feature, administrators can manage reception and guidance time more efficiently, and customers can predict waiting times more easily.