Optimize your morning rush and event openings. This feature allows administrators to manage pre-arrival flow and provide precise wait estimates even before your service starts.

With the guidance start setting, you can start taking digital names before your doors physically open.
This is perfect for high-demand restaurants or clinics where customers arrive early—allowing you to organize the crowd and control the entry process with surgical precision.
Junban automatically calculates wait times based on your specific guidance start time, ensuring the first customer is called the moment you are ready to serve.

Access your reception settings and toggle on the "Set guidance start time separately" option.
Select the exact time your service (guidance) should officially begin.
Review your schedule in the confirmation panel and hit "Update" to activate your new morning flow.
Customers can instantly see exactly when your doors open directly from your Junban storefront.

Waiting customers receive an intelligent "Estimated remaining time" calculated automatically from your official guidance start time.

By separating reception from guidance, you gain full control over your lobby flow while providing customers with the clarity they need for a stress-free wait.