Queue Management Feature
Junban's queue management screen is designed to support efficient customer service.
Using this management screen, you can check customer order at a glance and easily make calls.
Additionally, information such as waiting time and questions entered by customers is displayed in a list, making it possible to improve the quality of service provision.
Key Features
- Intuitive Interface: Designed so that order and status can be understood at a glance.
- One-Click Call:
When calling, the operation is completed with just one click of a button at the bottom of the screen.
The target to call can be selected from the waiting list. - Detailed Information Display: Display waiting time, question content, and other necessary information for each customer in a list.
- Member Addition: New customers can be easily added and inserted into the waiting list.
- Hold Function: Customer order can be temporarily put on hold.
Usage Instructions
The usage method for the queue management screen is as follows:
- Log in to Junban's management screen.
- Navigate to the "Queue Management" screen.
- Check customer order and make calls.
Try It Out
First, please use Junban's demo environment to experience how to operate the queue management screen.
In the demo environment, operations similar to actual stores and events are possible. Please give it a try.
Summary
By utilizing Junban's queue management screen, businesses can significantly improve the efficiency of customer service.
The intuitive interface and design that enables one-click operation reduce staff burden and increase customer satisfaction.
Make the most of this feature to provide smooth and prompt service to your customers.
If you have any questions, please feel free to contact Junban support.