Dynamic Queue-Position Messaging

Deliver the right message at the right time. Our range-based messaging tool allows you to automatically vary your instructions based on where a customer sits in the queue.

For example: Customers 1-2 see "Please come to the storefront." Groups 1-50 see "Estimated arrival: 10:00 AM." Groups 51-100 see "Expected arrival: 11:30 AM." Automate your lobby flow with surgical precision.

Smart Flow Control

• Infinite Message Layers: Create as many range rules as you need to handle complex, high-volume waiting crowds.
• Instantly Test Your Logic: Use our built-in simulator to see exactly what a customer will see at any given position before you go live.

Configuration Guide

1. Access your Admin Dashboard and toggle "Advanced Mode."
2. Click "Create New Range Message."
3. Define your parameters:
   • Queue Start (e.g., 1st group)
   • Queue End (e.g., 20th group or "Infinite")
   • Your Tailored Message Text
4. Add multiple layers to automate your entire business day.

Automated Reception Logic

With Junban's range-based messaging, you eliminate repetitive questions and clarify precisely where each customer needs to be. It's like having a dedicated concierge for every single group in line.