Guide for Clinics and Medical Offices
- 歯科医院
- 整形外科
- 内科
- 小児科
- 皮膚科
By utilizing Junban's queue management system in clinics and medical offices, you can increase transparency of wait times and improve patient satisfaction.
Benefits of Implementation
- Transparent Wait Times: Display wait times and queue numbers to patients in real-time, reducing anxiety.
- Efficient Reception Work: Avoid reception congestion and reduce staff workload.
- Improved Patient Satisfaction: Guide patients to relax during wait times and improve clinic service quality. Also convenient for patients waiting in cars for fever clinics.
- Rapid Temporary Closure Notification: Quickly notify patients of sudden closures or time changes, improving reliability.
How to Use
1. Reception
Patients scan QR codes installed at clinic entrances or reception areas to easily complete check-in.
2. Real-time Queue Notification
Through Junban, notify patients' mobile phones of current queue numbers and estimated wait times in real-time.
Premium Plan Benefits
- Temporary Closure Notification: Immediately notify patients of closures or changes in consultation hours.
- Notification Feature: Automatically notify customers when their turn is approaching.
Impact on Clinic Operations
By utilizing Junban, clinic wait time management becomes more efficient and patient clinic visit experiences improve. This leads to increased patient satisfaction and new patient acquisition through repeat visits and word-of-mouth.
Frequently Asked Questions (FAQ)
Q: Can small-scale clinics implement this?
A: Yes, Junban is compatible with clinics of all sizes. Try various features starting with the free plan.
Q: Is special equipment required for implementation?
A: No special equipment is required. You can use Junban with existing computers, tablets, and smartphones.